Salesforce Sharing and Visibility Certification Practice Exam

Which users can add team members in a Private Account sharing model with Account Teams enabled?

1. The current Account Owner can add team members

2. The user specified as the Manager on the Owner's User record

3. Someone above the Account Owner in the Role Hierarchy with read access

4. Any Account Team Member with read access on the Account

The correct answer is: The current Account Owner can add team members

In a Private Account sharing model, the current Account Owner holds the primary authority over the account and its associated settings. This responsibility enables the Account Owner to manage access and permissions, including the ability to add team members to account teams. When Account Teams are enabled, the ability to add members is specifically given to the Account Owner, reinforcing their control over the account and ensuring that they can tailor team access as necessary to suit the needs of the account management process. This structure emphasizes the hierarchical nature of Salesforce permissions, where the Account Owner's role is paramount when managing account-related team collaborations. While other roles within the hierarchy have certain access and permissions, only the Account Owner has the authority to modify the account team directly in this scenario. Thus, the capability to add team members is fundamentally tied to the ownership of the account, making the Account Owner the correct answer to this question. Other users may have read access or managerial oversight, but they do not possess the specific permission needed to add team members to the Account Teams when the sharing model is set to Private.