Salesforce Sharing and Visibility Certification Practice Exam

Which two options can be implemented for maintaining compliance with encrypting Personally Identifiable Information (PII)?

1. Implement a custom Apex trigger to encrypt PII data

2. Update the field type to "Text (Encrypted)"

3. Enable Salesforce Platform Encryption for contact fields

4. Use a third-party encryption service

The correct answer is: Implement a custom Apex trigger to encrypt PII data

Implementing a custom Apex trigger to encrypt PII data can provide a tailored solution for handling Personally Identifiable Information (PII) according to specific business requirements. This approach allows developers to define the encryption logic precisely, ensuring that PII is processed and stored in compliance with applicable regulations. With a custom trigger, data can be encrypted before it's saved to the platform, and developers can enforce encryption based on specific conditions, providing flexibility in how PII is managed. While updating the field type to "Text (Encrypted)" and enabling Salesforce Platform Encryption for contact fields are also valid options for encryption, they are not as customizable as a custom Apex trigger. These options rely on Salesforce’s built-in features and configuration rather than allowing for individualized encryption processes tailored to your unique compliance needs. Using a third-party encryption service can also be a viable solution but typically introduces additional complexity regarding integration, data transfers, and maintaining compliance with regulations, as you would have to ensure the third-party service adheres to the same standards as your organization. The selection of a custom Apex trigger takes advantage of the development capabilities within Salesforce to create a solution that closely aligns with specific compliance requirements, effectively ensuring that PII is secured as per the necessary privacy standards.