Salesforce Sharing and Visibility Certification Practice Exam

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Which three capabilities are available with Enterprise Territory Management?

  1. Assignment of Territory on Opportunities

  2. Share a report or dashboard folder with a Territory

  3. Metadata API Support

  4. Integration with Collaborative Forecasting

The correct answer is: Assignment of Territory on Opportunities

Enterprise Territory Management (ETM) offers robust features designed to enhance how businesses manage their sales territories. One of its core capabilities is the assignment of territories to opportunities. This means that when opportunities are created or updated, they can be automatically associated with specific territories based on predefined rules. This facilitates more organized sales processes and helps ensure that sales teams target the right opportunities according to their designated territories. The integration of territory assignments ensures that sales representatives have clarity on which opportunities they should focus on and allows for better tracking and reporting on performance metrics at the territory level. By having territories linked to opportunities, organizations can improve revenue recognition, optimize resource allocation, and streamline sales strategy implementations. In contrast, while sharing report or dashboard folders with a territory, metadata API support, and integration with collaborative forecasting are functionalities present in Salesforce, they are not specific features exclusive to Enterprise Territory Management. ETM primarily emphasizes territory assignments and sales alignment, which significantly enhances visibility and effectiveness in operational contexts, thereby making opportunity assignment a standout feature of the framework.