Salesforce Sharing and Visibility Certification Practice Exam

Which sharing tool would prevent access to Job records for users in higher roles?

1. Criteria-Based sharing rules

2. Grant access using Hierarchy sharing setting

3. Sharing rules for public groups

4. Ownership permissions on the Job Object

The correct answer is: Grant access using Hierarchy sharing setting

The correct choice is the setting that can influence how access is assigned based on organizational hierarchy. In Salesforce, the "Grant Access Using Hierarchy" setting allows administrators to control record access in a way that enables users in higher roles to access the records owned by users in lower roles. If this setting is enabled, users in higher roles will inherently gain access to records owned by users in lower roles, which contradicts the requirement of preventing such access. By contrast, to prevent users in higher roles from accessing Job records, it would be necessary to configure the object permissions or sharing settings in a way that explicitly denies access based on role hierarchy. This may involve utilizing different tools, such as sharing rules or ownership permissions, but not the hierarchy-based access granting mechanism. In summary, options that would normally facilitate or grant access would not serve the need to restrict it, making the option of simply relying on role hierarchy inappropriate for preventing access to Job records for users in higher roles.