Salesforce Sharing and Visibility Certification Practice Exam

What must be done to meet regulatory requirements for encrypting PII in Salesforce?

1. Manually encrypt each field before submission

2. Only encrypt data at rest

3. Encrypt data both at rest and in transit

4. Use Salesforce's standard encryption only

The correct answer is: Encrypt data both at rest and in transit

To meet regulatory requirements for encrypting Personally Identifiable Information (PII) in Salesforce, it is essential to encrypt data both at rest and in transit. This is because PII is sensitive information that can lead to privacy violations if not adequately protected. Encrypting data at rest secures it when stored within the database, reducing the risk of unauthorized access to stored information. Meanwhile, encrypting data in transit protects it as it moves through networks, preventing interception during transmission. Regulatory bodies often mandate that organizations protect PII using strong encryption protocols, affecting both how data is stored and how it is transmitted to ensure comprehensive security measures are in place. This dual-layered approach helps organizations comply with laws such as GDPR or HIPAA, which emphasize the need for safeguarding sensitive personal information throughout its lifecycle. The other options do not fulfill the comprehensive security requirements. For instance, manually encrypting each field before submission would be impractical for large datasets and does not ensure encryption during transmission. Similarly, encrypting data only at rest leaves the data vulnerable during transmission, and relying solely on Salesforce's standard encryption may not meet specific regulatory standards depending on the organization’s security requirements.