Salesforce Sharing and Visibility Certification Practice Exam

What activity can safely occur in parallel while changing a community account owner?

1. Deletion of a Role

2. Creation of a Role

3. Creation of a Territory

4. Deletion of a Territory

The correct answer is: Creation of a Territory

Changing a community account owner involves updating the ownership of an account, which can temporarily lock certain related objects or records within Salesforce. However, the creation of a territory can occur simultaneously without any conflict. This is because the creation of a territory is an independent operation that does not depend on the account ownership change and does not interfere with the underlying account structure or ownership constraints. In contrast, deleting or creating roles and territories could potentially have dependencies or implications that may affect ongoing operations related to account ownership. For example, deleting a role might impact user permissions across various records, while deletion of a territory could also affect record access and visibility. Therefore, these activities would generally require careful consideration and are more likely to create conflicts. The creation of a territory is isolated from the ownership change and can be performed concurrently.