Salesforce Sharing and Visibility Certification Practice Exam

In a scenario where the Delivery group needs access to all job records, which two options provide this access?

1. Owner-based Sharing Rules

2. Criteria-based Sharing Rules

3. "View All" Profile Settings

4. Manual Sharing

The correct answer is: "View All" Profile Settings

The correct choice is centered around "View All" Profile Settings, which is an effective method for granting extensive access to records within Salesforce. When a user profile is configured with "View All" permissions on a particular object, it ensures that all users assigned that profile can view all records of that object type, regardless of ownership or sharing rules. This is particularly useful in scenarios like this one, where a specific group, in this case, the Delivery group, requires access to all job records without needing to set up complex sharing rules or manual interventions. Using "View All" options simplifies the permissions structure as it directly addresses the need for broad visibility across the records. This approach is straightforward, allowing for easy management of user access within teams that require comprehensive visibility of important data to perform their functions efficiently. In contrast, owner-based sharing rules and criteria-based sharing rules provide more granular control and require additional setup to define which records should be shared. Manual sharing is a more administrative and less scalable approach, as it requires individual record sharing rather than a broad stroke policy. While all these alternatives serve specific purposes in data sharing and visibility, using "View All" profile settings is optimal for ensuring the Delivery group has unfettered access to all job records with minimal administrative