Salesforce Sharing and Visibility Certification Practice Exam

In a Private sharing model, who cannot view others' records?

1. Direct Reports

2. Team Leads

3. Some members of the same department

4. Everyone

The correct answer is: Team Leads

In a Private sharing model, the primary intent is to ensure that records are only accessible to specific users or groups of users. Under this model, a user can only see their own records unless sharing rules or role hierarchies are configured to allow broader visibility. Team Leads, as specified in the correct answer, operate under the constraints of this model; they do not inherently receive visibility into their team members' records. Their role does not automatically grant them access to view records owned by their direct reports or other users unless additional sharing rules are established. This model emphasizes the need for explicit configurations to broaden record access beyond individual ownership. Conversely, direct reports typically can see their own records and have visibility granted explicitly to them through defined sharing settings. Some members of the same department might leverage role hierarchy to access records owned by other users, depending on the specific sharing settings. Lastly, stating that "everyone" cannot view others' records oversimplifies the conditions of the Private sharing model, as it fails to account for sharing rules or exceptions that may apply. Overall, the essence of the Private sharing model lies in its restrictive approach to visibility, which protects user data and ensures that access to records requires deliberate configuration by Admins.