Salesforce Sharing and Visibility Certification Practice Exam

If the Organization-Wide Default for the Account object is Private, what might be a reason for many duplicate Account records and numerous sharing rules?

1. The Organization-Wide Default for the Account object is Public Read/Write.

2. The Organization-Wide Default for the Account object is Public Read-Only.

3. The Object permissions for the Account object are Create, Read, and Edit.

4. The Organization-Wide Default for the Account object is Private.

The correct answer is: The Organization-Wide Default for the Account object is Private.

The correct choice highlights a fundamental aspect of Salesforce sharing settings. When the Organization-Wide Default (OWD) for the Account object is set to Private, it means that by default, only the record owner can view and edit their own Account records. This setting can lead to more duplicate records because users may create new Account entries instead of searching for existing ones. In a scenario where users feel they cannot access Account records owned by others, they might enter the same data multiple times out of necessity, resulting in duplicates. Consequently, sharing rules become essential to grant necessary access to the appropriate user groups or roles. These sharing rules help facilitate collaboration by allowing different users to view and, if necessary, edit accounts that they do not own, but they can become complex and numerous in environments where the OWD is Private. This dynamic explains why the instance of having the Organization-Wide Default set to Private directly correlates with the creation of duplicates and the establishment of various sharing rules to manage access effectively.